What do you think about HashiCorp's business model?

What do you think about HashiCorp's business model?
2 by igaloly | 0 comments on Hacker News.
It seems like most of their revenue comes from support because their software is open source. It's a challenge to increase the margins from support because the more people pay for support, the more people HashiCorp needs to employ. How they will be able to grow financially?

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